Privacy Policy

Effective Date: April 3, 2025

This Privacy Policy explains how Diaspora Connect Limited, the owner and operator of the Zambia Property Investors Club (“we”, “our”, “us”), collects, uses, stores, and protects your personal data in accordance with international data protection standards and the Zambian Data Protection Act No. 3 of 2021 (“the Act”).

By accessing or using our website, membership platform, or services, you consent to the practices described in this policy.

1. Who We Are

Diaspora Connect Limited
 Registration No: 120170003991
Head Office: AfricaWorks, Agora Village, Thabo Mbeki Road, Lusaka, Zambia
Email: info@buyingpropertyinzambia.com

We are a Zambian company providing online property investment education, community, and advisory services through our membership-based platform.

2. What Data We Collect

We collect the following types of personal data:

a) Identity & Contact Information

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Nationality (if provided voluntarily)

b) Payment & Billing Information

  • Transaction reference
  • Mobile money or card payment confirmation
  • Billing address (where applicable)
    (Note: We do not store your full payment details. All payments are processed securely through third-party providers.)

c) Platform Usage & Interaction Data

  • Login and account activity
  • Attendance records for events or sessions
  • Feedback from surveys or polls
  • Comments or contributions in member discussions

d) Technical Data

  • IP address
  • Browser and device information
  • Cookies (used for functionality and analytics – see Section 7)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To register and manage your membership
  • To deliver services, content, and updates
  • To process payments and issue receipts
  • To communicate with you about your membership
  • To send you educational resources, newsletters, and promotional offers (with opt-out options)
  • To improve the platform’s performance and member experience
  • To comply with legal or regulatory requirements

4. Legal Basis for Processing

In accordance with the Zambian Data Protection Act (2021) and international best practices (e.g., GDPR), we rely on the following legal bases:

  • Consent: when you voluntarily provide data and agree to this policy
  • Contractual necessity: to deliver membership services
  • Legal obligation: to comply with financial or regulatory requirements
  • Legitimate interests: to operate and improve the Club platform, prevent fraud, and protect our rights

5. Data Sharing & Disclosure

We do not sell or rent your data. We may share your data with:

  • Trusted service providers (e.g., payment processors like DPO, platform hosts like Circle)
  • Legal authorities where disclosure is required by law
  • Our internal team or contractors involved in Club operations (bound by confidentiality)

Any third-party service providers we work with are required to handle your data in accordance with this Privacy Policy and applicable laws.

6. Data Storage & Security

We store personal data securely using cloud-based systems with encryption, access controls, and secure backup protocols.

We take appropriate technical and organisational measures to:

  • Prevent unauthorised access or disclosure
  • Maintain data accuracy
  • Ensure integrity and confidentiality

7. Cookies and Tracking

We use limited cookies and analytics tools to:

  • Understand how members interact with our site
  • Improve usability and content delivery
  • Support login and navigation functionality

You can control or disable cookies through your browser settings. However, doing so may affect the functionality of certain services.

8. Your Rights

Under the Zambian Data Protection Act, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Object to processing for marketing or profiling
  • Request deletion of your data in certain circumstances
  • Withdraw consent where processing is based on your consent
  • Lodge a complaint with the Data Protection Commissioner

To exercise any of these rights, email us at: info@buyingpropertyinzambia.com

9. Data Retention

We retain personal data only as long as:

  • You are a member of the Club
  • Required for legal, financial, or tax compliance
  • Necessary for legitimate Club operations

Data will be securely deleted or anonymized when no longer needed.

10. International Data Transfers

While we are based in Zambia, some of our service providers (e.g., cloud hosting or community platforms like Circle) may store data in other jurisdictions. We ensure that appropriate safeguards are in place for international transfers in line with global standards.

11. Children’s Privacy

The Zambia Property Investors Club is intended for users aged 18 and over. We do not knowingly collect or store personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or on our platform. Continued use of the platform constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to your personal data or this policy, please contact:
📧 info@buyingpropertyinzambia.com
📞 +260 968 093352
 📍 AfricaWorks, Agora Village, Thabo Mbeki Road, Lusaka, Zambia